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Terms of Service
Last updated: November 19, 2024
1. Overview
These Terms of Service govern your use of www.wyntama.com and services provided by PT Wyntama Teknik Mandiri, official distributor of Brothoterm instruments and industrial measurement equipment.
2. Products & Services
- Pressure measurement instruments
- Temperature measurement devices
- Industrial transmitters
- Calibration services
- Technical support
- Installation services
3. Ordering & Payment
- All prices are subject to change
- Orders confirmed upon payment
- Accepted payment methods
- Cancellation policy
- Return conditions
4. Product Warranty
- Manufacturer warranty coverage
- Warranty period by product type
- Warranty claim procedure
- Exclusions and limitations
- Maintenance requirements
5. Installation & Calibration
- Certified technicians
- Service scheduling
- Site requirements
- Safety protocols
- Documentation
6. Technical Support
- Support hours
- Response time
- Emergency service
- Troubleshooting procedure
- Maintenance contracts
7. Intellectual Property
- Brothoterm trademarks
- Website content
- Technical documentation
- Marketing materials
- Usage restrictions
8. Liability Limitations
- Product usage
- Installation requirements
- Calibration accuracy
- Data accuracy
- Service interruptions
9. Shipping & Delivery
- Delivery timeframes
- Shipping methods
- International shipping
- Tracking procedure
- Damage claims
10. Changes to Terms
- Modification rights
- Notification process
- Continued use agreement
- Previous versions
- Effective dates
11. Contact Information
PT Wyntama Teknik Mandiri
Ruko KLAUSEN Blok B 1-2, Jl. Peta Selatan, Kalideres
Kec. Kalideres, Kota Jakarta Barat, DKI Jakarta, 11840
Email: info@wyntama.com
Phone: +62 812 6922 2370
